Phone:  301.931.9001 x217
Email: information@rcisound.com

RCI Rental Policies
RCI is open 9:00 am until 5:30 pm weekdays
Rentals are available for pickup after 1:00 pm
Rentals are due back by 11 am
Shipping, delivery, pickup, set-up, and professional systems operations are available upon request. 
These services, however, are not included in our rental rates.
There is no courtesy or grace period on rented equipment. The late return of equipment will be billed at the
daily rate. Remember that the equipment you are returning may already be reserved by someone else.




PAYMENT
Payment may be made by cash, MasterCard, Visa, Discover or American Express. Checks are accepted with proper I.D. Corporate billing is available. An account must be established 2 weeks prior to a rental.




SECURITY DEPOSIT
RCI Sound Systems requires that a deposit equal to the cost of the rental be kept while the equipment is on rental and until ALL equipment has been returned to RCI Sound Systems in good working order. Minimum deposit is $50.00.
Damage, theft, or loss of equipment while in the renter's possession is the responsibility of the renter.




RESERVATIONS
Once a customer has made a reservation, the equipment is reserved for that renter. Reservations canceled within 3 days of pickup will incur a $25 cancellation fee. Reservations canceled within 24 hours of the pickup will be charged 50% of the rental cost.
A holding deposit of $25 may be required to reserve equipment during peak periods.
Valid photo identification (Drivers license, State or Military I.D.) will be required for pickup.




RENTAL PERIODS
Minimum rental charge is one day.
Weekend rental rate is 1.5 days (Friday-Monday).
One week's rental charge is equal to four days.
Exception: One week's rental charge for wireless products is three days.
One month's rental charge is equal to three weeks (12 days).


Welcome to the Rental Department!
I'm Tom Dildy, the Rental Sales Manager here at RCI. I look forward to making your event a success. You can depend on me to put together a package customized to your specific needs.
Please give me a call at 301-931-9001, ext. 204, or shoot me an email at rentals@rcisound.com.


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